Newsletters and/or Marketing Communications:

If you choose to subscribe to our newsletters and marketing communications, we will collect your name and email address. We will use this information to send you newsletters and marketing communications that you have subscribed to which may be tailored to your needs based on the information you tell us. If you no longer wish to receive these communications, you can elect to unsubscribe via the newsletter or marketing communication itself or contact us directly to have your information removed from our distribution list.

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As the contact for the organisation you work for:

If you register yourself as the contact for your organisation to obtain further information about our products and services, we will collect your name, email address and phone number, and any further information that you choose to provide via the open text box on our website. We will use these details to contact you to provide the information that you have requested.

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We may collect further information specific to providing the products and services, such as your organisation’s physical address, and other details as required to comply with our obligations under a contract or licence agreement with your organisation. Where you remain the nominated contact for your organisation we may communicate with you about your organisation’s use of our products and services, to manage payments, and to inform your organisation when there are updates or new products and services available.

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Prospective employment and internships:

If you apply for employment or an internship with Helfie we will collect your name, preferred contact information and information about your employment and education history, including educational qualifications, previous employers or experiences, and will request that you provide the contact information of consenting relevant referees.

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We will require you to provide us with, or consent to us obtaining, a current Police Check, and you may be required to satisfy other pre-employment security and screening checks, including undertaking skills or aptitude testing to assess your suitability to work at Helfie.

The Personal Information that you provide about yourself, or third parties (i.e., referees) during the recruitment process, is used solely for the purposes of assessing your eligibility to work with us in relation to the specific employment or internship opportunity.

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When we have completed the recruitment process we will delete or destroy any information collected by us from unsuccessful applicants. If you would like to be considered for further employment opportunities in future, you must provide us with your express consent to keep your information on file. Any information retained will be stored securely in accordance with this Privacy Policy.

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Contractors:

If you provide contracting services for us, we will collect your first and last name, relevant company identifiers, and contact details including email, phone number and address of your business. This information is used in the usual course of business to manage our agreements, pay invoices, and to fulfill our statutory obligations.

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Collection from third parties:

We may collect information from third parties whom you have authorised to provide your Personal Information to us. For example, if you are nominated as a referee for someone seeking employment or an internship with us, or an educational institution may provide us with some of your Personal Information for the purposes of us offering you a student internship. We may combine this information with the information we collect directly from you, or about you, for the purposes set forth in this Privacy Policy.

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Unless you expressly consent to us retaining the Personal Information supplied to us by a third party for a secondary purpose that we have disclosed to you, we will delete or destroy any information collected by us when the purpose for which we have collected it no longer applies.

 

Other purposes:

We may collect and retain your Personal Information for legitimate business purposes, including to:

• comply with a legal process or obligation;

• enforce or comply with a contract or agreement with you or a third party (including any violations of them), this Privacy Policy or other applicable policies;

• respond to claims of alleged violations of the rights of a third party;

• respond to your requests for assistance with our products and services; and/or;

• protect the rights, property or personal safety of Helfie, its agents and affiliates, its customers and/or the public. This includes exchanging information with other companies and organisations for fraud protection, and spam/malware prevention, and similar purposes.

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We will only collect, use and store health information in compliance with statutory obligations for health data specifically.